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Request Tracker for Incident Response (RTIR) is a special distribution of RT to fulfill the specific needs of CERT teams. [4] At this point, RTIR is, at once, a tool specific to incident management, a general purpose tool teams can use for other tasks, and also a tool that can—and very often is—a fully customized system built on layers of ...
Download as PDF; Printable version; In other projects ... Free for non-commercial use; hosted & on-premises ... Request Tracker: Best Practical Solutions, LLC GPL:
Notable issue tracking systems, including bug tracking systems, help desk and service desk issue tracking systems, as well as asset management systems, include the following. The comparison includes client-server application, distributed and hosted systems.
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R/T (Road/Track), a Dodge car performance designator; AEC Regent III RT, London Transport bus, 1938–1979; Rapid transit. Line 3 Scarborough of the Toronto Subway, Scarborough RT or "The RT" Sacramento Regional Transit District, SacRT or RT; RT, abbreviation for route number in the US; Airline UVT Aero (IATA code RT)
OTRS (originally Open-Source Ticket Request System) is a service management suite. The suite contains an agent portal , admin dashboard and customer portal. In the agent portal, teams process tickets and requests from customers (internal or external).
A tracking system or defect tracking system is a software application that keeps track of reported software bugs in software development projects. It may be regarded as a type of issue tracking system. Many bug tracking systems, such as those used by most open-source software projects, allow end-users to enter bug reports directly. [1]