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There are multitudes of external factors that may influence an organizations identity. For example, a city with oppressive civil rights laws is likely to affect the diversity of an organizations identity within its jurisdiction accordingly and vice versa. Factors such as competition also play a major role in the identity an organization may assume.
Identity management theory explores the role of face, negotiation, and identity convergence in regard to intercultural communication. IMT seeks to explain how the development of interpersonal relationships is the means by which cultural identities are negotiated. [1]
Identity negotiation refers to the processes through which people reach agreements regarding "who is who" in their relationships. Once these agreements are reached, people are expected to remain faithful to the identities they have agreed to assume. The process of identity negotiation thus establishes what people can expect of one another.
Communication outside the organization negotiates terms of recognition of the organization’s existence and place in what is called "identity negotiation" or "positioning". [8] Often the communicators of this message are individuals who concurrently negotiate their own relationships but messages can come from the greater organization as a whole.
Organizational identification correlates to the relationship between self-identification and commitment to an organization. [9] Organizational identification instills positive outcomes for work attitudes and behaviors including motivation, job performance and satisfaction, individual decision making, and employee interaction and retention.
Workplace communication is the process of communicating and exchanging information (both verbal and non-verbal) between one person/group and another person/group within an organization. It includes e-mails, text messages, notes, calls, etc. [ 1 ] Effective communication is critical in getting the job done, as well as building a sense of trust ...
Among the many types of communication that affect organizational culture are: [52] Metaphors such as comparing an organization to a machine or a family. [53] [54] Stories; Rites and ceremonies: [55] Rites of passage: employees move into new roles; Rites of humiliation: employees have power taken away from them
Corporate identity is the reality and uniqueness of an organization, which is integrally related to its external and internal image and reputation through corporate communication [7] Organizational identity comprises those characteristics of an organization that its members believe are central, distinctive and enduring.