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Run a test to 75.75.75.75, 75.75.76.76 or other Comcast DNS server. These servers de-prioritize ICMP traffic and will provide false-positives. Run a test to your modem/gateway's external IP address while on your network. Run a test while connected to a VPN service.
The older Xfinity speed test had an option to set which IP version to use, but defaulted to IPv6. I have since switched to DSLreports speed test which allows selection of several test settings in the advanced section. To get the full 1Gbps I would use IPv4 and search for a very fast router. Most consumer routers will not achieve 1G using IPv6.
Not getting advertised speed. I signed up for the 1200 mbps plan but I am not receiving anything close to that speed. My speed fluctuates from 200 mbps to around 400 mbps. I have tried all of the recommended tips for increasing speed and nothing works. I also tried to adjust the settings on my my Xfinity Gateway, but most options are grayed out.
Also if I run a speed test to Speedtest.net (selecting the closest Comcast server) I get about 1M down and 0.5M up when we are signed up for 600/15 service. The same results if I use the xfinity speed test tool, and as I mentioned the modem itself fails it’s connectivity test returning only 3/4 pings in the ping tester. 0.
Click "Sign In" if necessary. • Click the "Peer to peer chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.
To help give an idea, I pay for up to 500 Mbps download speeds, according to my most recent bill.. Today I tested my speed. For the sake of fairness, I tested it on 8 of the top sites that Google showed me, including Xfinity. Most were in the lower range of 20. But the average of the tests was about 39 Mbps.
High Latency. I have 1 gbps internet with the 3rd generation Xfi router, and I play video games on my Xbox series x (connected via ethernet) When I’m running speed test on my PC and phone it gives me around 30-35 ms of latency. But when I go to play Call of Duty their in game latency checker says 80-90 ms of latency most of the time.
Setting up a gaming console (PlayStation/Xbox) or a Smart TV that can't connect to the internet? Learn how to connect an online gaming system to your home WiFi network. Want to test the download and upload speeds to a single device? Perform an online speed test to test your device. Recommended Articles. How to restart your Xfinity Gateway
I have a speed plan of 100Mbps with Comcast. I am using the Motorola MG7540 modem, no additional router. I am only connecting one device (laptop) to check the internet speeds, and I have been getting consistently 5Mbps (using wifi) and 7Mbps (using ethernet connected to router) in my speed tests for two days now.
The full network test checks your network for outages, the speed of the internet connection to your xFi Gateway and the strength of the connection to all your devices. Check Gateway/Router Placement Place your gateway, modem or router in the most central location of your home, preferably on the main floor instead of the attic or basement.