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Other ways to pay. Say “Pay my bill” into your Xfinity Voice Remote to open your account and pay on Xfinity X1. Call us at 1-800-xfinity and follow the automated prompts to pay using an American Express, Discover, Mastercard or Visa credit or debit card or an ACH transfer from a valid savings or checking account with a U.S. bank.
It opened with a Yahoo search (apparently doesn't work with google/chrome) keyed in Xfinity, my account info, clicked on my account icon and it WORKED the drop down menu for my account was there and I could pay my bill. Such a simple answer I do not know why Xfinity does not mention this answer anywhere.
We are happy to help with troubleshooting on the website, however, to pay your bill our main number at 1-800-XFINITY(934-6489) is still a valid option, and can provide a summary of all charges if you have questions. You can also reach us there for 1-1 service.
user_dq5fj9, Thank you for being a longtime Xfinity customer. I am sorry to hear you are having trouble paying your bill. Let's see what is going on. Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Have been having this issue from month 1 with you guys trying to pay online. Constant Access Denied messages, this has been for over 6 months.
I need to pay my Mother's bill. Greetings, @user_5htfsg!I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about making a payment on your mother's bill.
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it
Without a physical copy of the bill, it's easiest to use the Xfinity app to view a statement. If you have our app simply open the Xfinity app and go to "Manage Billing." From here go to "Statement History." Next open a PDF file of your bill. On page 2 you will see in purple letters "How to Pay Your Bill."
1. Say “Pay my bill” into your Xfinity Voice Remote to open your account and pay on Xfinity X1. 2. Call us at 1-800-XFINITY(934-6489) and follow the automated prompts to pay using an American Express, Discover, Mastercard or Visa credit or debit card or an ACH transfer from a valid savings or checking account with a U.S. bank. 3.
There are a few other ways to process the payment in the meantime by calling 1-800-XFINITY or visiting an Xfinity store near you to pay at a kiosk. Please let us know if any of those help the access. 4