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1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Add or disable 2-step verification for extra security. Add an extra security step to sign into your account with 2-step verification. Find out how to turn on 2-step verification and receive a verification code, and ...
Sign in to the AOL Account Security page. Scroll to the bottom of the page. First add a new email or phone number. Enter your new recovery info and follow the on-screen prompts. Click remove next to the old recovery option. Click Remove email or Remove phone to confirm.
Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care. Having trouble signing in? Find out how to identify and correct common sign-in issues like problems with your username and password, account locks, looping logins, and other account access errors.
Google Authenticator is a software-based authenticator by Google. It implements multi-factor authentication services using the time-based one-time password (TOTP; specified in RFC 6238) and HMAC-based one-time password (HOTP; specified in RFC 4226), for authenticating users of software applications.
You can find instant answers on our AOL Mail help page. Should you need additional assistance we have experts available around the clock at 800-730-2563.
Account recovery typically bypasses mobile-phone two-factor authentication. [2] [failed verification] Modern smartphones are used both for receiving email and SMS. So if the phone is lost or stolen and is not protected by a password or biometric, all accounts for which the email is the key can be hacked as the phone can receive the second factor.
Manually enter the secret key: Type "Wikipedia" into the "Provider" field, and your account name into the "Account Name" field. Copy the "Two-factor authentication secret key" from "Step 2" of the setup page and paste it into the "2FA Token" field. Click "Add" at the top-right of Authenticator.
This is an important security feature that helps to protect your account from unauthorized access. You may be prompted to get a verification code at your recovery phone number or recovery email address for any of the following reasons: