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  2. Lotus 1-2-3 - Wikipedia

    en.wikipedia.org/wiki/Lotus_1-2-3

    Lotus 1-2-3 is a discontinued spreadsheet program from Lotus Software (later part of IBM).It was the first killer application of the IBM PC, was hugely popular in the 1980s, and significantly contributed to the success of IBM PC-compatibles in the business market.

  3. IBM Lotus Symphony - Wikipedia

    en.wikipedia.org/wiki/IBM_Lotus_Symphony

    IBM released version 1.0 of Lotus Symphony in May 2008 as a free download, and introduced three minor upgrades through 2008 and 2009. In 2010, IBM released version 3.0. [ 27 ] Symphony 3.0 was based on OpenOffice.org 3.0, though not under the LGPL but under a special arrangement between IBM and Sun (who required copyright assignment of all ...

  4. Support programs for OS/360 and successors - Wikipedia

    en.wikipedia.org/wiki/Support_programs_for_OS/...

    The SORT or MERGE statement defines the sort keys— the fields on which the data is to be sorted or merged. This statement identifies the position, length, and data type of each key. The RECORD statement describes the format and length of the records in the input file. Other statements allow the user to specify which records should be included ...

  5. Lotus Symphony (MS-DOS) - Wikipedia

    en.wikipedia.org/wiki/Lotus_Symphony_(MS-DOS)

    Lotus Symphony was an integrated software package for creating and editing text, spreadsheets, charts and other documents on the MS-DOS operating systems. It was released by Lotus Development as a follow-on to its popular spreadsheet program, Lotus 1-2-3, [1] and was produced from 1984 to 1992.

  6. Lotus Software - Wikipedia

    en.wikipedia.org/wiki/Lotus_Software

    Lotus was founded in 1982 by partners Mitch Kapor and Jonathan Sachs with backing from Ben Rosen. [5] By the end of that year the company offered Executive Briefing System, presentation software for the Apple II. [6]

  7. RETAIN - Wikipedia

    en.wikipedia.org/wiki/RETAIN

    Historically, two different, but similar, systems were called RETAIN. The first, dating to the mid-1960s was a system that provided technical information to people in the IBM Field Engineering Division in the form of short bulletins or tips, organized according to machine type number or, for software, according to software component ID number.

  8. SupportDesk - Wikipedia

    en.wikipedia.org/wiki/SupportDesk

    SupportDesk is a service desk software tool [1] for IT support staff and help desk engineers, allowing them to log and categorise calls, assign tasks, monitor progress and track purchase orders. [1] It has an open design which can be extended. [2]

  9. Virtual help desk - Wikipedia

    en.wikipedia.org/wiki/Virtual_help_desk

    A virtual help desk allows IT support organizations to virtually deploy IT technicians on demand to support a computer user experiencing technical issues. IT can efficiently manage and allocate global help desk resources, including – most importantly – its personnel, to access any computer to provide support despite the end user or IT rep location.