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This article is missing information about Fall Creators Update, Windows Hello, Microsoft Passport, Windows Spotlight, Enterprise Data Protection, Credential Guard or any of the Windows 10 security features. Please expand the article to include this information. Further details may exist on the talk page. (December 2017)
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Add an extra security step to sign into your account with 2-step verification. Find out how to turn on 2-step verification and receive a verification code, and how to turn off 2-step verification if you need to.
• Edge - Comes pre-installed with Windows 10. Get the latest update. If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache. Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft and can't be updated.
User Account Control (UAC) is a mandatory access control enforcement feature introduced with Microsoft's Windows Vista [1] and Windows Server 2008 operating systems, with a more relaxed [2] version also present in Windows 7, Windows Server 2008 R2, Windows 8, Windows Server 2012, Windows 8.1, Windows Server 2012 R2, Windows 10, and Windows 11.
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If that doesn't fix the problem, try these steps and attempt to sign in after each one: Clear your browser's cookies. Quit and then restart your browser. Use a different supported web browser. Try signing into a different sign-in page, like our Aol.com sign-in page or the AOL Mail sign-in page.