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ERGs can foster employee satisfaction because employees feel better about going to work when they know that their company has a legitimate interest in issues that are meaningful to their personal life. [4] It is because of this increased employee satisfaction that companies with affinity groups are often rated some of the best places to work. [4]
Quality of working life (QWL) describes a person's broader employment-related experience.Various authors and researchers have proposed models of quality of working life – also referred to as quality of worklife – which include a wide range of factors, sometimes classified as "motivator factors" which if present can make the job experience a positive one, and "hygiene factors" which if ...
Principled organizational dissent is when employees protest the organization because of some kind of injustice (Graham, 1986, as cited in Organ et al., 2006). Both of these ideas contribute to ERB in the sense that their purpose is to further the good of the organization [citation needed] and that they are not included in the formal job ...
Work-life balance is an employee's perception of how a proper balance between personal time, family care, and work are maintained with minimal conflict. [22] Employers can use work-life balance as a motivational technique by implementing quality-of-work-life programs. Examples of such programs include flextime, workplace wellness, and family ...
Handbook of Quality Circle: Quality circle is a people-development concept based on the premise that an employee doing a certain task is the most informed person in that topic and, as a result, is in a better position to identify, analyse, and handle work-related challenges through their innovative and unique ideas. It is, in fact, a practical ...
In 2003, Best Buy headquarters in Minneapolis, Minnesota, initiated an innovation experiment called ROWE. [5] Two employees, Jody Thompson and Cali Ressler, questioned the effectiveness of their work approach in generating optimal outcomes for both the company and its employees.
Scanlon's work with joint union/management committees convinced him of the power of cooperation and he was an advocate of working with management in the Steelworkers. At the end of WWII the faction advocating a cooperative approach in labor/management was displaced by those advocating a return to traditional adversarial relations in the ...
The underlying assumption is that best (customer/employee) relationships are emotional in nature and achieved when companies succeed in not only satisfying certain needs (e.g. compensation), but also making interactions pleasurable. [2] [3] The goal is to yield better customer experience through increased employee engagement and employee ...