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The Complaint tablet to Ea-nāṣir may be the oldest known written customer complaint. [1] A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a ...
Verizon Communications Inc. v. Federal Communications Commission, 740 F.3d 623 (D.C. Cir., 2014), was a case at the U.S. Court of Appeals for the D.C. Circuit vacating portions of the FCC Open Internet Order of 2010, which the court determined could only be applied to common carriers and not to Internet service providers. [1]
Good quality customer service is usually measured through customer retention. Customer service for some firms is part of the firm’s intangible assets and can differentiate it from others in the industry. One good customer service experience can change the entire perception a customer holds towards the organization. [3] It is expected that AI ...
Ripoff Report's publisher, Xcentric Ventures, LLC, unsuccessfully sued consumers and their attorneys for malicious prosecution in federal district court in Phoenix, Arizona in 2011. In August 2015, the United States 9th Circuit Court of Appeals published their order affirming the district court's order dismissing the case.
The FCC introduced the FCC Open Internet Order 2010 that enshrined principles of net neutrality. [7] The order was challenged by ISPs, and in 2014, the DC Appeals Court ruled in Verizon Communications Inc. v. FCC that the FCC did not have the authority to set net neutrality requirements on ISPs unless they were classified as a common carrier. [8]
SeamlessWeb was recognized as the 4th fastest-growing private company in the United States in the 2004 Inc. 500 list. [8] The company had the highest rate of revenue growth among New York state technology companies in the 2005 Deloitte Technology Fast 50 program, [9] and was selected as one of TIME magazine's 50 Coolest Web Sites for 2006.