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Visit your MyAccount page to cancel paid services and pay account balances. • If a username shares a payment method with another username on the same account, the username that doesn't have a unique payment method on file must be closed first, or a different payment method must be added to it before closing the other username.
Click Manage next to the plan you'd like to cancel. Click Cancel. At the bottom of the page, click Cancel My Billing. Select a reason for canceling from the drop-down menu. Click Cancel My Billing. Things to know when you change your AOL account to the free AOL plan:
If you're having issues sending and receiving emails for your AOL Mail account in a third-party email application, you may need to reauthenticate your account by removing and re-entering your password or removing and re-adding your AOL Mail account. Get the steps for common third-party email applications. Account Management · Dec 9, 2024
It will offer you the option of changing to a lower-priced plan rather than canceling your account. If you'd like to proceed with changing your account to a free AOL account, scroll to the bottom of the page and click Cancel My Billing. 6. Select a reason for canceling from the drop-down menu and then click Cancel My Billing.
To cancel an AOL Mail Plus subscription purchased using the online sign up page: Sign in to your My Subscriptions page. Locate AOL Mail Plus in your subscriptions list. Click Manage. Once your subscription details page opens, locate the option to cancel your subscription on this page. To cancel a subscription from the AOL app: Tap the Profile icon.
Sign in to your AOL account. Once you've signed in to your account, go to our Contact Us page on AOL Help. If the account you're signed in to is eligible for chat support, "Chat with AOL Customer Care" will be displayed as a support option near the top of the page. Click Chat Now.
If you see something you'd like to change while viewing the summary of your data, many products have a link on the top-right of the page to take you to that product. When you click the product "Your Account," for example, you can click Edit Account Info at the top of the page to access your account settings. From here, you can make changes.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
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