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2. Cancel or reactivate your AOL account

   help.aol.com/articles/account-management-cancel...

   Things to know when you change your AOL account to the free AOL plan: If you cancel your billing and change to the free AOL plan in the middle of your billing cycle, you'll continue to have access to the service until the end of your current billing cycle. If you have any active premium subscriptions, those will continue to be billed separately.

3. Download, install, or uninstall AOL Desktop Gold

   help.aol.com/articles/aol-desktop-downloading...

   1. Search your inbox for the subject line 'Get Started with AOL Desktop Gold'. 2. Open the email. 3. Click Download AOL Desktop Gold or Update Now. 4. Navigate to your Downloads folder and click Save. 5. Follow the installation steps listed below.

4. Installing and Uninstalling AOL Shield Pro FAQs

   help.aol.com/articles/aol-shield-installing-and...

   To uninstall the AOL Shield Pro browser: 1. Right click on the AOL Shield Pro desktop icon. 2. Click Open file location. 3. Double click Uninstall.exe in the AOL Shield Pro folder. 4. Click Yes to “Do you want to allow this app from an unknown publisher to make changes to your PC?”. 5. Follow the prompts to uninstall. 6.

5. Close your account - AOL Help

   help.aol.com/articles/close-your-account

   Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care. Popular Products. Account; AOL Mail; AOL Desktop Gold; AOL App for iOS;

6. Uninstall AOL Spyware Protection 2.0

   help.aol.com/articles/uninstall-aol-spyware...

   Click AOL Uninstalled (Choose which Products to Remove) and then click Uninstall. Click Continue in the User Account Control window, and then click Yes. Check the AOL Spyware Protection 2.0 box and click Uninstall. Click Yes to confirm you want to uninstall the program. Follow the on-screen prompts to complete the process.

7. Troubleshooting AOL Desktop Gold

   help.aol.com/articles/aol-desktop-troubleshooting

   • Navigate to AOL Desktop folder • Double click on the AOL Desktop application file. • From the Desktop Gold toolbar help menu, select Create new desktop shortcut. • If the issue still exists, proceed to the next step. Uninstall/Reinstall Desktop Gold • In Windows settings, go to Add/Remove programs. • Select AOL Desktop Gold.

8. Account Management - AOL Help

   help.aol.com/products/my-account

   If you're having issues sending and receiving emails for your AOL Mail account in a third-party email application, you may need to reauthenticate your account by removing and re-entering your password or removing and re-adding your AOL Mail account.

9. Install Search and Recover - AOL Help

   help.aol.com/articles/install-search-and-recover

   Uninstall any older versions of Search and Recover - Running multiple versions of Search and Recover on the same computer is not supported. Double-click on the downloaded .exe file. - The installation wizard opens.