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This number is free to call from mobile phones as well as landlines, and was adopted across Scotland in April 2014 to replace the old number, 08454 24 24 24 which has been phased out. [ 3 ] [ 4 ] A translation service [ 5 ] is provided for a number of languages for which leaflets are issued which instruct callers to tell the NHS 24 staff "I am ...
NHS 24 runs a telephone advice and triage service that cover the out of hours period, more recently also providing a national telehealth service. [33] NHS Education for Scotland [34] (training and e-library) NHS National Services Scotland [35] It is the common name for the Common Services Agency (CSA) providing services for NHS Scotland boards.
111 is a free-to-call single non-emergency number medical helpline operating in England, Scotland and Wales. The 111 phone service has replaced the various non-geographic 0845 rate numbers and is part of each country's National Health Service: in England the service is known as NHS 111; [1] in Scotland, NHS 24; [2] and in Wales, NHS 111 Wales.
The main roll-out was originally meant to be finished by April 2013 [23] but was not completed until February 2014. [24] In Scotland, the NHS24 service moved from 0845 424 2424 to 111 on 29 April 2014. [25] [26] NHS 111 Wales (formally NHS Direct Wales) can now be accessed through the 111 number. [27]
The initial digit of each phone number is based on the designated county—for example, ... and the NHS 24 08454 24 24 24 line (in Scotland). 111:
The hospital used to house the headquarters and western call-centre for NHS 24, the telephone helpline until the lease was terminated and NHS 24 moved to Aurora House in Clydebank. [ 9 ] On 13 April 2022, after the hospital was awarded university status by the University of Strathclyde, the hospital was renamed the Golden Jubilee University ...
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The service is funded by the Scottish Government Health Directorate and NHS 24, and is operationally managed by NHS 24. The group is a Counselling and Psychotherapy in Scotland Recognised Counselling Skills Organisation, [6] and works with partners including Choose Life, Scotland's national suicide-prevention program.