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2. Customer service - Wikipedia

   en.wikipedia.org/wiki/Customer_service

   Good quality customer service is usually measured through customer retention. Customer service for some firms is part of the firm’s intangible assets and can differentiate it from others in the industry. One good customer service experience can change the entire perception a customer holds towards the organization. [3] It is expected that AI ...

3. Chief customer officer - Wikipedia

   en.wikipedia.org/wiki/Chief_customer_officer

   Chief Customer Officers may be known by many titles; however, according to the Chief Customer Officer Council, the CCO is properly defined as "an executive who provides the comprehensive and authoritative view of the customer and creates corporate and customer strategy at the highest levels of the company to maximize customer acquisition ...

4. Chief marketing officer - Wikipedia

   en.wikipedia.org/wiki/Chief_marketing_officer

   The CMO typically reports to the chief executive officer and may be reported to by senior vice presidents, vice presidents, directors, and other senior marketing managers. Historically, some jurisdictions have conferred legal responsibility upon marketing chiefs, but the use of modern-day titles typically does not correspond to a legally ...

5. Sample Resume: Customer Service Manager - AOL

   www.aol.com/news/2010-07-01-resume-for-customer...

   Sample Resume: Customer Service Manager. Barbara Safani. Updated July 14, 2016 at 9:06 PM. This resume was submitted by Linda Dobogai of Aberlene Resume & Career Services. Show comments.

6. Frank Eliason - Wikipedia

   en.wikipedia.org/wiki/Frank_Eliason

   After a brief career in retail, Eliason worked for Vanguard Investments and the now-defunct Advanta Bank. He joined Comcast as executive support manager in 2007 during a period of high-profile public relations issues, including an incident in which 76-year-old Comcast customer Monica Shaw destroyed equipment in a Comcast office with a hammer after becoming frustrated by the service she ...

7. Amazon axed more than 100 customer service managers in CEO ...

   www.aol.com/finance/amazon-axed-more-100...

   The cuts affected more than 100 customer service managers working in Level 5 and Level 6 middle management positions both in call centers and virtually. Impacted employees worked mainly in either ...