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2. Occupational Outlook Handbook - Wikipedia

   en.wikipedia.org/wiki/Occupational_Outlook_Handbook

   The Occupational Outlook Handbook (OOH) is a publication of the United States Department of Labor's Bureau of Labor Statistics that includes information about the nature of work, working conditions, training and education, earnings and job outlook for hundreds of different occupations in the United States.

3. Help desk - Wikipedia

   en.wikipedia.org/wiki/Help_desk

   A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. [1] In the mid-1990s, research by Iain Middleton of Robert Gordon University [2] studied the value of an organization's help desks. It found that value was derived not only from a reactive response to user issues, but ...

4. System administrator - Wikipedia

   en.wikipedia.org/wiki/System_administrator

   An IT administrator, system administrator, sysadmin, or admin is a person who is responsible for the upkeep, configuration, and reliable operation of computer systems, especially multi-user computers, such as servers.

5. General Schedule (US civil service pay scale) - Wikipedia

   en.wikipedia.org/wiki/General_Schedule_(US_civil...

   The pay scale was originally created with the purpose of keeping federal salaries in line with equivalent private sector jobs. Although never the intent, the GS pay scale does a good job of ensuring equal pay for equal work by reducing pay gaps between men, women, and minorities, in accordance with another, separate law, the Equal Pay Act of 1963.

6. Elon Musk's DOGE says it's hiring. Here are the jobs it wants ...

   www.aol.com/elon-musks-doge-says-hiring...

   The Department of Government Efficiency, or DOGE, headed by billionaires Elon Musk and Vivek Ramaswamy, says it is hiring "a very small number" of full-time, salaried positions. The solicitation ...

7. IT service management - Wikipedia

   en.wikipedia.org/wiki/IT_service_management

   A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.