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Aspects of communications management include developing corporate communication strategies, designing internal and external communications directives, and managing the flow of information, including online communication. It is a process that helps an organization to be systematic as one within the bounds of communication.
"IMC is the concept and process of strategically managing audience-focused, channel-centered, and results-driven brand communication programs over time." [ 95 ] "An IMC program plans and executes various marketing activities with consistency so that its total impact exceeds the sum of each activity.
In addition, this particular channel has three main ways of direct selling and these include; peddling, mail-order sales and trade through manufacturer-owned stores. [5] Peddling is an outdated version of trade between two parties and consignments are often sold in small amounts by sellers who are traveling to different places.
This included embedding sales force automation or extended customer service (e.g. inquiry, activity management) as CRM features in their ERP. Customer relationship management was popularized in 1997 due to the work of Siebel, Gartner, and IBM. Between 1997 and 2000, leading CRM products were enriched with shipping and marketing capabilities. [13]
A management process is a process of setting goals, planning and/or controlling the organising and leading the execution of any type of activity, [1] such as: A project (project management process), [2] or; A process (process management process, sometimes referred to as the process performance measurement and management system) [3]
Before designing a distribution system, the supplier needs to determine what distribution channel to achieve in broad terms. The approach to distributing products or services depends on a number of factors including the type of product, especially perishability; the market served; the geographic scope of operations and the firm's overall mission and vision.
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The channel is the sensory route on which the signal travels. For example, expressing one's thoughts in a speech encodes them as sounds, which are transmitted using air as a channel. Decoding is the reverse process of encoding: it happens when the signal is translated back into a message. [16] [17] [18]