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In addition, these software products greatly improve the auditing of help desk operation. Help desk software is management software that automates many features of an organization's help desk environment, such as automated email response. It gives businesses the capability of using a systematic approach to responding to both internal and ...
If the template has a separate documentation page (usually called "Template:template name/doc"), add [[Category:Help desk templates]] to the <includeonly> section at the bottom of that page.
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Template documentation This template places a small box with a link to the Help desk at the right margin of the page. The above documentation is transcluded from Template:Help desk/doc .
A service desk has a more broad and user-centered approach which is designed to provide the user with an informed single point of contact for all IT requirements. A service desk seeks to facilitate the integration of business processes into the service management infrastructure. In addition to actively monitoring and owning incidents and user ...
This template is for use when answering questions on the Articles for creation help desk. Each type of comment can be called by using a short code, as shown below. If the parameter is not recognized by the template, it will be displayed as plain text. You should substitute this template. Additional text may be included directly after the template.
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