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The new rule mandates that refunds are automatically processed by an airline if a passenger’s flight is “canceled or significantly changed, and they do not accept the significantly changed ...
A significant change to a flight now includes a three-hour or longer delay for domestic flights, and at least a six-hour delay on international flights. If an airline changes a flight's departure ...
You landed at BNA at 6 a.m., but now it's 6 p.m. and the bag you checked still hasn't arrived. Are you entitled to a refund? What to know.
More than half of the complaints involved flight disruptions or refunds. Many travelers complained at that time that airlines pushed noncash flight credit or required extended time on customer ...
The new U.S. Department of Transportation's final rule requires airlines to issue automatic refunds in various situations, like a canceled flight.
The rule will also apply to refunds of checked-bag fees if the bag isn’t delivered within 12 hours for domestic flights or 15 to 30 hours for international flights.
Your rights as an airline passenger are minimal, but you do have some. If an airline cancels your flight, regardless of reason, here’s what you’re entitled to.
When do airlines owe passengers automatic cash refunds? The new DOT rules, announced April 24, are meant to make the conditions of airline refunds more certain. Passengers can be automatically ...