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2. Hard disk drive failure - Wikipedia

   en.wikipedia.org/wiki/Hard_disk_drive_failure

   A hard disk drive failure occurs when a hard disk drive malfunctions and the stored information cannot be accessed with a properly configured computer. A hard disk failure may occur in the course of normal operation, or due to an external factor such as exposure to fire or water or high magnetic fields , or suffering a sharp impact or ...

3. Premium Tech Support with Assist by AOL | AOL Products

   www.aol.com/products/tech-support/assist

   Our tech experts know all about Windows PCs; Apple computers running Mac OS 10.6 and above; and any brand of smartphone (iPhone, Samsung, HTC), tablet (iPad, Kindle, Surface), or smart TV.

4. Troubleshooting AOL Desktop Gold

   help.aol.com/articles/aol-desktop-troubleshooting

   If you are missing items or your settings are not saving correctly, try the solutions listed below. Close Desktop Gold and relaunch • Open task manaager • End task on ALL "AOL Desktop.exe" • Open Desktop Gold • If the issue still exists, proceed to the next step. Restart the computer • Restart your computer and restart Desktop Gold

5. System Mechanic Software | 30-Day Free* Trial | AOL Products

   www.aol.com/products/utilities/system-mechanic

   Once downloaded, it helps speed up slow computers by removing unnecessary software and files and fixes problems to help keep your PC stable and issue free, saving you time, money and the ...

6. AOL Desktop - AOL Help

   help.aol.com/products/aol-software

   Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

7. Head crash - Wikipedia

   en.wikipedia.org/wiki/Head_crash

   A head crash in a modern drive. Note circular scratch mark on the platter. A head crash. A head crash is a hard-disk failure that occurs when a read–write head of a hard disk drive makes contact with its rotating platter, slashing its surface and permanently damaging its magnetic media. It is most often caused by a sudden severe motion of the ...