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  2. Add or disable 2-step verification for extra security - AOL Help

    help.aol.com/articles/2-step-verification...

    1. Sign in to your Account Security page. 2. Next to "2-Step Verification," click Turn on 2SV. 3. Click Get started. 4. Select Authenticator app for your 2-step verification method.-To see this option, you'll need to have at least 2 recovery methods on your account . 5. Click Continue. 6. Scan the QR code using your authenticator app. 7. Click ...

  3. Why am I asked to verify my account after signing in?

    help.aol.com/articles/why-am-i-asked-to-verify...

    This is an important security feature that helps to protect your account from unauthorized access. You may be prompted to get a verification code at your recovery phone number or recovery email address for any of the following reasons:

  4. Add, replace or remove AOL account recovery info

    help.aol.com/articles/add-or-update-aol-account...

    Sign in to the AOL Account Security page. Scroll to the bottom of the page. First add a new email or phone number. Enter your new recovery info and follow the on-screen prompts. Click remove next to the old recovery option. Click Remove email or Remove phone to confirm.

  5. Fix problems signing into your AOL account - AOL Help

    help.aol.com/articles/help-signing-in

    You're always welcome to sign up for a new account, but make sure to keep your new account's recovery info up to date. Still need help? Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care.

  6. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    You'll also get a notification titled “Your AOL account information has changed” if any info in your account settings are updated. What AOL communications look like • Viewing from web-based email - Emails from AOL will include icons that will indicate it is either Official mail or Certified mail , depending on the type of email you received.

  7. Reasons AOL deactivates or deletes an account

    help.aol.com/articles/reasons-aol-deactivates-or...

    If this happens, you can create a new AOL account. However, your old username won't be available for you to use again. The following actions can result in an account being deleted: • You requested your account be deleted. • You didn't sign in to your account in the past 12 months.

  8. Fix problems with third-party mail applications - AOL Help

    help.aol.com/articles/why-cant-i-access-my-aol...

    Find your application's "Email Accounts" or "Account Settings" section, select your AOL Mail account, then update to your new password. If you've activated 2-step verification for your AOL account, you'll need to generate and use an "app password" to access AOL Mail from these apps.

  9. 2-Step Verification with a Security Key - AOL Help

    help.aol.com/articles/2-step-verification-with-a...

    Sign in and go to the AOL Account security page. Under "2-Step Verification," click Turn on. Click Security Key. Follow the onscreen steps to add your Security Key. Add additional recovery methods in case your Security Key is lost.