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On the downside, a staff member was needed at each end of the phone line, and handling the ticket took considerable effort and filing. Something much more highly automated was needed if American Airlines was going to enter the jet age, booking many times more seats. [3]: p.100
American Airlines and Teleregister Company developed a number of automated airline booking systems known as Reservisor. it first version was an electromechanical version of the flight boards introduced for the "sell and report" system that was installed in American's Boston reservation office in February 1946.
Fearful this would place too much power in the hands of agents, American Airlines executive Robert Crandall proposed creating an industry-wide computer reservation system to be a central clearing house for U.S. travel; other airlines demurred, citing fear that United States antitrust law may have been breached.
The initial response from customers and American employees "has exceeded our expectations," Julie Rath, American’s senior vice president of airport operations, reservations and service recovery ...
The Allied Pilots Association, which represents the 16,000 pilots at American Airlines, said American Airlines’ Flight Operations System briefly went down Tuesday morning, which led to the delays.
The Airlines Reporting Corporation (ARC) is a company that provides ticket transaction settlement services between airlines and travel agencies (both traditional and online) and the travel management companies that sell their products in the United States. ARC, which is owned by nine major airlines, also offers its transactional data within ...
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