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After the acquisition by HP, the application was rebranded as HP Service Manager and was included in the HP OpenView product suite. HP offers the application as a service desk solution that enables IT to work as a single organization, governed by a consistent set of processes to handle service delivery and support quickly and efficiently. [2]
HP Technology Services is a business unit within the HP Enterprise Business division of Hewlett-Packard (HP), a large information technology (IT) vendor. HP Technology Services provides IT design, planning, implementation, integration and maintenance services and support for organizations and government agencies.
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As of 2021 the supplied printer-drivers support a total of 3,088 HP printer models; [3] many of these for low-end models are free and open-source (FOSS), licensed under MIT, BSD, and GPL licenses, but others (including all color laser MFC printers on the market for years) require proprietary binary blobs ("plug-ins").
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