Search results
Results from the WOW.Com Content Network
Since 2005, Optus has outsourced some customer service functions to Concentrix and 247.ai, with the outsourcer providing 800 staff operating offshore in India, supplementing Optus' 3,000-plus onshore call centre staff. [40]
125xxx – Telstra mobile services (e.g. 125111 is Telstra mobile customer service) 1268x , 1268 xxxx and 1268 xxx xxx – Internal network services 127 – Testing numbers (e.g. 12722123 reads your number from a Telstra line, 12723123 reads your number for an Optus line) (length varies), dial 12722199 then hang up and the call is returned by ...
Contact AOL customer support The AOL Help site is your starting point for getting support from AOL. Support may come via phone, chat, social media or help articles, depending on the question or issue you have.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Optus has an intercept message which is heard by Optus customers when the network is congested or when a technical fault prevents customers from making phone calls: "Unfortunately due to temporary service difficulties, we are unable to connect your call at this time. Please try again later".
Customers were encouraged to contact and subscribe to Foxtel to continue receiving those services - Foxtel, in turn, migrated all cable customers (both their own and new customers previously with Optus) to their satellite service. Optus remains in the subscription television market through the relaunched Optus Sport platform and retailing Fetch ...
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Single Point of Contact (SPOC) was a system developed for Optus to assist customer service representatives to meet the objective to meet 98% of customer enquirers with a single point of contact with the company. The system was built using dMARS and involved a multilayer architecture.