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• Don't use internet search engines to find AOL contact info, as they may lead you to malicious websites and support scams. Always go directly to AOL Help Central for legitimate AOL customer support. • Never click suspicious-looking links. Hover over hyperlinks with your cursor to preview the destination URL.
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Look up their contact information separately on your mortgage bill or search for your lender’s customer service line on their website. Watch out for high-pressure offers or threats.
If you get an email providing you a PIN number and an 800 or 888 number to call, this a scam to try and steal valuable personal info. These emails will often ask you to call AOL at the number provided, provide the PIN number and will ask for account details including your password.
FOR BBB INFORMATION – Visit BBB.org or call us at 330-454-9401 to look up a business, file a complaint, write a customer review, read tips, find our events, follow us on social media, and more!
• Create filters to keep your inbox clear. • Create strong and unique passwords for your accounts. • Check credit card and bank statements for illegitimate transactions. • Log in to your shopping accounts to make sure orders weren't falsely placed. • Check and secure all of your accounts (i.e. email, stores, bank accounts, etc.).
Technical support scams rely on social engineering to persuade victims that their device is infected with malware. [15] [16] Scammers use a variety of confidence tricks to persuade the victim to install remote desktop software, with which the scammer can then take control of the victim's computer.
A later version of the 809 scam involves calling cellular telephones then hanging up, in hopes of the curious (or annoyed) victim calling them back. [7] This is the Wangiri scam, with the addition of using Caribbean numbers such as 1-473 which look like North American domestic calls. [8]