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Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
If you use an app password to sign in to your AOL Mail account with the email application, you may need to delete your current app password, generate a new one, and use the new app password to sign in. App passwords are managed from your AOL account security page. Learn how to delete an app password and create a new one.
Reset a forgotten password. Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser:
Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address
If you have forgotten your password and you previously entered an email address when signing up for the account or in your Preferences, and you still have access to that email account, then this special page can help you recover access to your account. Go to Special:PasswordReset. You can enter either your username or your email.
If you use a 3rd-party email app to access your AOL Mail account, you may need a special code to give that app permission to access your AOL account. Learn how to create and delete app passwords. Account Management · Apr 17, 2024
Having a password manager like LastPass can help make this process much faster and easier. Scan all your devices – Download a reputable anti-virus program that will scan your devices for malware ...
Accounts created through Sign in with Apple will be automatically registered into the app and will display their proxy e-mail address if iCloud's "Hide My Email" feature is used. When entering a new account into the keychain, the app will also provide a strong password suggestion composed of random numbers and letters.