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Learn how to buy, send, and track money orders with Western Union. Find answers to common questions and get support from wucare.westernunion.com.
To check the status of your money order, please call 1-800-999-9660 before requesting a refund. Money order refunds can take up to 30 days to be completed. To request a refund, follow the steps below: Open the Money Order Refund Request form. Enter the details and attach your receipt.
A tracking number (MTCN) is a unique 10-digit number assigned to your transfer. You can use the MTCN to track your transfer status.
Contact WU Customer Care. Western Union is here to support you during these challenging times with COVID-19 (Coronavirus). As we are experiencing higher than normal call volumes, we want to take this opportunity to remind you of the many great ways we are here to support you 24x7, online at WU.com and via the mobile App.
To request a refund, follow the steps below: Open the Money Order Refund Request form. Enter the details and attach your receipt. Accept the Terms and Conditions and select Submit. 0 USD for money orders smaller than 5 USD. 5 USD for money orders between 5.01 USD and 99.99USD. 15 USD for money orders 100.00 USD and above.
The MTCN is available on your email confirmation for the money transfer. You can also log on to your WU profile and review the money transfer history. In person initiated money transfer. Go back to the Agent location where the money transfer was sent to receive a receipt reprint with the MTCN. Telephone Money Transfer – TMT US to US initiated ...
While sending a money order, what other things should I keep in mind? 9976 Views • 27-Mar-2023 • Knowledge How do I get a refund if I am a payee (individual receiver) or a company (legal entity) and my order has not been cashed?
Go to wu.com or our mobile app, choose Track transfer and enter your MTCN. If you’re already logged in, you can also check the status on the History page. If you’ve sent money in person, you can use the Track transfer service with your MTCN. For additional information about your money transfer, please call Customer Care at 1-800-325-6000 or ...
15-Mar-2022 Knowledge. Answer. Refunds are completed in the original form of payment and within 5-7 business days from the date, they are processed. You’ll be notified when your refund is credited to your bank account, credit or debit card, or when it is ready for pickup. Please note: To pick up your refund, you’ll need to visit one of our ...
To request a refund, follow the steps below: Download the Money Order Research Request form and print it. Enter the details and then notarize the form. Send the notarized form with the required documents* showing you’re the buyer to RMO@westernunion.com. The following refund processing fees will apply: 5 USD for money orders smaller than 50 USD.