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  2. Price controls - Wikipedia

    en.wikipedia.org/wiki/Price_controls

    A related government intervention to price floor, which is also a price control, is the price ceiling; it sets the maximum price that can legally be charged for a good or service, with a common example being rent control. A price ceiling is a price control, or limit, on how high a price is charged for a product, commodity, or service.

  3. Price ceiling - Wikipedia

    en.wikipedia.org/wiki/Price_ceiling

    A price ceiling is a government- or group-imposed price control, or limit, on how high a price is charged for a product, commodity, or service.Governments use price ceilings to protect consumers from conditions that could make commodities prohibitively expensive.

  4. Customer attrition - Wikipedia

    en.wikipedia.org/wiki/Customer_attrition

    Customer attrition, also known as customer churn, customer turnover, or customer defection, is the loss of clients or customers.. Companies often use customer attrition analysis and customer attrition rates as one of their key business metrics (along with cash flow, EBITDA, etc.) because the cost of retaining an existing customer is far less than the cost of acquiring a new one. [1]

  5. Customer retention - Wikipedia

    en.wikipedia.org/wiki/Customer_retention

    The measurement of customer retention should distinguish between behavioral intentions and actual customer behaviors.The use of behavioral intentions as an indicator of customer retention is based on the premise that intentions are a strong predictor of future behaviors, such that customers who express a stronger repurchase intention toward a brand or firm will also exhibit stronger ...

  6. Predatory pricing - Wikipedia

    en.wikipedia.org/wiki/Predatory_pricing

    Predatory pricing is a commercial pricing strategy which involves the use of large scale undercutting to eliminate competition. This is where an industry dominant firm with sizable market power will deliberately reduce the prices of a product or service to loss-making levels to attract all consumers and create a monopoly. [1]

  7. Toxic customers, unproductive employees, and contagious ... - AOL

    www.aol.com/finance/toxic-customers-unproductive...

    The workforce has made a huge shift from empathetic to cynical over the last few years.

  8. Customer switching - Wikipedia

    en.wikipedia.org/wiki/Customer_switching

    In marketing and microeconomics, customer switching or consumer switching describes "customers/consumers abandoning a product or service in favor of a competitor". [1] Assuming constant price, product or service quality, counteracting this behaviour in order to achieve maximal customer retention is the business of marketing, public relations and advertising.

  9. Economic discrimination - Wikipedia

    en.wikipedia.org/wiki/Economic_discrimination

    Most discrimination based on price occurs in situations without a standardized price list that can be compared against. In the cases of per diem charges, this is easily concealed as few consumers can exchange estimates and work rates, and even if they do the business in question can claim that the services provided had different baseline costs ...