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  2. Workforce optimization - Wikipedia

    en.wikipedia.org/wiki/Workforce_optimization

    Workforce optimization (WFO) is a business strategy that integrates business performance considerations with workforce management. The strategy involves automating processes, data visibility, compliance on legislation and solving business problems related to staffing. [1] It is used by call centers to improve workforce management and agent ...

  3. Workforce modeling - Wikipedia

    en.wikipedia.org/wiki/Workforce_modeling

    Workforce Modeling is the process by which the need for skilled workers at a particular point in time is matched directly with the availability and preference of skilled workers . The resulting mathematical models may be used to perform sensitivity analysis and generate data output in the form of reports and schedules.

  4. Workforce management - Wikipedia

    en.wikipedia.org/wiki/Workforce_management

    Workforce management (WFM) is an institutional process that maximizes performance levels and competency for an organization.The process includes all the activities needed to maintain a productive workforce, such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling and analytics.

  5. Verint Leading Hosted/Cloud-Based Workforce Optimization Market

    www.aol.com/news/2013-02-12-verint-leading...

    The solution portfolio includes the Impact 360 ® Workforce Optimization ™ suite and Voice of the Customer software, which serve as strategic enterprise assets for increasing customer ...

  6. Health care efficiency - Wikipedia

    en.wikipedia.org/wiki/Health_care_efficiency

    Health care efficiency is a comparison of delivery system outputs, such as physician visits, relative value units, or health outcomes, with inputs like cost, time, or material. Efficiency can be reported then as a ratio of outputs to inputs or a comparison to optimal productivity using stochastic frontier analysis or data envelopment analysis .

  7. Operational excellence - Wikipedia

    en.wikipedia.org/wiki/Operational_excellence

    Operational Excellence leverages earlier continuous improvement methodologies such as Lean Thinking, Six Sigma, OKAPI, [3] and scientific management. [4] The concept was introduced in the 1970s by Dr. Joseph M. Juran, [4] who taught Japanese business leaders quality improvement methods. It gained prominence in the United States during the 1980s ...

  8. Health human resources - Wikipedia

    en.wikipedia.org/wiki/Health_human_resources

    Medical doctors per 1,000 people in 2018. [1]Health human resources (HHR) – also known as human resources for health (HRH) or health workforce – is defined as "all people engaged in actions whose primary intent is to enhance positive health outcomes", according to World Health Organization's World Health Report 2006. [2]

  9. Artificial intelligence in healthcare - Wikipedia

    en.wikipedia.org/wiki/Artificial_intelligence_in...

    Artificial intelligence in healthcare is the application of artificial intelligence (AI) to analyze and understand complex medical and healthcare data. In some cases, it can exceed or augment human capabilities by providing better or faster ways to diagnose, treat, or prevent disease.