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  2. 7 Genius Phrases to Shut Down Conflict, According to a ... - AOL

    www.aol.com/7-genius-phrases-shut-down-234000465...

    7 Phrases to Shut Down Conflict, According to a Psychologist 1. "I hear you, but this is how I see it." ... Think work projects and holiday plans. "This phrase shows you want a resolution, and you ...

  3. How to Recognize the Warning Signs of a Serious Workplace ...

    www.aol.com/2016/03/03/how-to-recognize-the...

    By Indigo Triplett One of the most difficult matters for people to deal with is managing conflict both personally and professionally. Unfortunately, when owning and operating a business, conflict ...

  4. 8 Ways To Complain Politely and Still Get What You Want ...

    www.aol.com/8-ways-complain-politely-still...

    This way, it shows you’re committed to working together toward a resolution. Related: 35 Powerful Phrases When You Need Emotional and Spiritual Repair and Relief 7.

  5. Conflict management - Wikipedia

    en.wikipedia.org/wiki/Conflict_management

    Conflict management is the process of limiting the negative aspects of conflict while increasing the positive aspects of conflict in the workplace. The aim of conflict management is to enhance learning and group outcomes, including effectiveness or performance in an organizational setting. Properly managed conflict can improve group outcomes.

  6. Organizational conflict - Wikipedia

    en.wikipedia.org/wiki/Organizational_conflict

    Organizational conflict, or workplace conflict, is a state of discord caused by the actual or perceived opposition of needs, values and interests between people working together. Conflict takes many forms in organizations. There is the inevitable clash between formal authority and power and those individuals and groups affected.

  7. Conflict resolution - Wikipedia

    en.wikipedia.org/wiki/Conflict_resolution

    Conflict resolution is conceptualized as the methods and processes involved in facilitating the peaceful ending of conflict and retribution.Committed group members attempt to resolve group conflicts by actively communicating information about their conflicting motives or ideologies to the rest of group (e.g., intentions; reasons for holding certain beliefs) and by engaging in collective ...

  8. A Psychologist Is Begging You To Stop Using These 2 Phrases ...

    www.aol.com/lifestyle/psychologist-begging-stop...

    However, relationships are two-way streets, and so is conflict resolution. "Taking note of the other’s point of view is respectful," Dr. Stratyner says. "You can either repeat what they’ve ...

  9. De-escalation - Wikipedia

    en.wikipedia.org/wiki/De-escalation

    De-escalation refers to the methods and actions taken to decrease the severity of a conflict, whether of physical, verbal or another nature. It is the opposite of escalation. De-escalation may also refer to approaches in conflict resolution, by which specific measures are