Search results
Results from the WOW.Com Content Network
A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers.
A customer service representative supports customers by providing helpful information, answering questions, and responding to complaints. They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.
Build your own customer service representative job description with skills, salaries and more. Duties include answering phone calls or emails from customers, and more.
Customer service representatives listen to customer concerns, answer customer questions and provide information about the company’s products and services. In some cases, customer service...
Responsibilities. Handle customer inquiries and complaints via phone, email, or social media. Provide product and service information to customers. Process orders and transactions. Manage and resolve customer complaints. Identify and escalate issues to supervisors. Follow up on customer interactions.
Responsibilities for Customer Service Representative. Respond to customer inquiries and requests via telephone, email, and chat in a timely fashion. Document all inquires, requests, resolutions, and follow-up tasks.
Comprehensive customer service representative job description. Includes good skills to have, salary info, duties, education and more...
Duties/Responsibilities: Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services. Collects and enters orders for new...
Resolves product or service problems by investigating the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution for the problem, expediting correction or adjustment, and following up to ensure resolution and customer satisfaction.
Resolve questions and service issues for customers via phone, email and text. Sell products to established customers through up-selling and cross-selling. Resolve all inbound and outbound support requests per established guidelines. Identify and act as a company ambassador at all times. Demonstrated ability to provide outstanding customer ...