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  2. User guide - Wikipedia

    en.wikipedia.org/wiki/User_guide

    User guide. A user guide, also commonly known as a user manual, is intended to assist users in using a particular product, service or application. It's usually written by a technician, product developer, or a company's customer service staff. Most user guides contain both a written guide and associated images.

  3. Uniform Customs and Practice for Documentary Credits

    en.wikipedia.org/wiki/Uniform_Customs_and...

    The Uniform Customs and Practice for Documentary Credits (UCP) is a set of rules on the issuance and use of letters of credit. The UCP is utilized by bankers and commercial parties in more than 175 countries in trade finance. Some 11-15% of international trade utilizes letters of credit, totaling over a trillion dollars (US) each year.

  4. Certificate signing request - Wikipedia

    en.wikipedia.org/wiki/Certificate_signing_request

    The most common format for CSRs is the PKCS #10 specification; others include the more capable Certificate Request Message Format (CRMF) [1] and the SPKAC (Signed Public Key and Challenge) format generated by some web browsers .

  5. List of style guides - Wikipedia

    en.wikipedia.org/wiki/List_of_style_guides

    A style guide, or style manual, is a set of standards for the writing and design of documents, either for general use or for a specific publication, organization or field. The implementation of a style guide provides uniformity in style and formatting within a document and across multiple documents. A set of standards for a specific organization is often known as "house style". Style guides ...

  6. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...

  7. Telephone numbers in the United Kingdom - Wikipedia

    en.wikipedia.org/wiki/Telephone_numbers_in_the...

    In the United Kingdom, telephone numbers are administered by the Office of Communications ( Ofcom ). For this purpose, Ofcom established a telephone numbering plan, known as the National Telephone Numbering Plan, which is the system for assigning telephone numbers to subscriber stations.

  8. PDF - Wikipedia

    en.wikipedia.org/wiki/PDF

    Portable Document Format ( PDF ), standardized as ISO 32000, is a file format developed by Adobe in 1992 to present documents, including text formatting and images, in a manner independent of application software, hardware, and operating systems. [2] [3] Based on the PostScript language, each PDF file encapsulates a complete description of a fixed-layout flat document, including the text ...

  9. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    Business administration. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website ...