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2. Amazon axed more than 100 customer service managers in CEO ...

   www.aol.com/finance/amazon-axed-more-100...

   The cuts affected more than 100 customer service managers working in Level 5 and Level 6 middle management positions both in call centers and virtually. Impacted employees worked mainly in either ...

3. Amazon customer service workers are scared AI will replace ...

   www.aol.com/finance/amazon-customer-workers...

   Workers across the U.S. are worried that they could be replaced by AI, and a new feature story about Amazon from Fortune ’s Jason Del Rey shows what those fears look like up close. The company ...

4. List of Amazon locations - Wikipedia

   en.wikipedia.org/wiki/List_of_Amazon_locations

   List of Amazon locations. Amazon's Day 1 building in Seattle. Doppler building in Seattle. re:Invent in Seattle. Amazon Spheres in Seattle. Amazon is an American technology company that has a multinational presence with offices and facilities around the world. The company is based in Seattle, Washington and has over 1,600,000 employees globally ...

5. Layoffs, abusive calls, and AI fears: Inside the front lines ...

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   Andrew Jassy, chief executive officer of web services for Amazon.com Inc., speaks during the 2019 CERAWeek by IHS Markit conference in Houston, Texas, U.S., on Monday, March 11, 2019.

6. Customer service representative - Wikipedia

   en.wikipedia.org/.../Customer_service_representative

   They may work in an office with a call center or in retail. [1] [2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]

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