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Trip.com Group Limited is a multinational online travel agency (OTA). It is one of the largest travel service providers in the world. [3]Founded in 1999, the company owns and operates several travel fare aggregators and travel fare metasearch engines, including namesake and flagship Trip.com, Skyscanner, CTrip, Qunar, Travix, and MakeMyTrip. [2]
A BBB-accredited company agrees to abide by a set of accreditation standards BBB says are "attributes of a better business." These include honesty in advertising, transparency, and responsiveness ...
In 2016, Gogobot, a travel booking and research company founded by entrepreneurs Travis Katz and Ori Zaltzman in 2010, acquired the Trip.com brand from Expedia and rebranded the service as Trip.com. [3] In November 2017, Ctrip acquired Trip.com. [4] At that time, Trip.com had more than 60 million users. [5] [6]
The New Zealand Herald has attributed GoToGate's business practices, along with those of other online travel agencies, as a cause for their overall decline after the COVID-19 pandemic. [34] As of June 2023, MyTrip had a rating of 1.05 stars (out of 5 maximum) from 1,206 reviews on Sitejabber. [35] [36]
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The Better Business Bureau (BBB) is an American private, 501(c)(6) nonprofit organization founded in 1912. BBB's self-described mission is to focus on advancing marketplace trust, [2] consisting of 92 independently incorporated local BBB organizations in the United States and Canada, coordinated under the International Association of Better Business Bureaus (IABBB) in Arlington, Virginia.
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