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If your third-party email app is having issues connecting, sending, or receiving emails, you may need to reconfigure your account or update the app. Use these steps to identify and fix the source of the problem.
If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure your email works where and when you need it.
Click on the video below to see the steps for the Spark Mail Desktop App for Windows. The video will open in a new tab. Open Spark Mail. Click Reauthorize. Enter your entire email address, including @aol.com. Click the blue arrow to continue. Enter your account name, email address, and password.
4. Select Authenticator app for your 2-step verification method.-To see this option, you'll need to have at least 2 recovery methods on your account . 5. Click Continue. 6. Scan the QR code using your authenticator app. 7. Click Continue. 8. Enter the code shown in your authenticator app. 9. Click Done. Sign in with 2-step for authenticator app. 1.
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Microsoft Authenticator. Android: Download from Google Play; iOS: Download from the App Store; Numberstation. True Linux on mobile (Mobian, Ubuntu Touch, and similar OSes, but not Android): Install through your package manager, either in the command terminal, or via AppStream (if you have it installed) with the button here.
If you're having issues sending and receiving emails for your AOL Mail account in a third-party email application, you may need to reauthenticate your account by removing and re-entering your password or removing and re-adding your AOL Mail account.
As part of AOL's commitment to user safety, an alert message will appear if the third-party mail client you're using adds a message to your inbox, or if we believe your account may have been compromised.