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Prosecutors claimed that Uber made misleading statements about the background checks it performs on drivers and falsely charged a "safe ride fee." The case was resolved when Uber agreed to no longer claim to be the "safest ride on the road", change the name of the "safe ride fee" to "booking fee", and pay $10 million. [285]
The Boston study notes that, at least at the time that the study was conducted, Lyft drivers were able to see all information in a rider's profile (including their uploaded photo and name) when reviewing a ride request; on the other hand, Uber drivers were only able to see a rider's name (and not their picture) after accepting a ride request ...
An Uber customer found a lengthy list of passenger rules in the backseat during a recent ride — and it has people divided. The rider shared a photo of the rules on Reddit on Jan. 9 and titled ...
In 2017, a class action lawsuit was filed on behalf of thousands of Uber drivers, alleging that Uber’s “upfront prices” policy did not provide drivers with the 80% of fares to which they were entitled. The lawsuit was settled for $345,622, with each driver in the class getting at least $20.
A person holds a placard, as Uber, Lyft and DoorDash drivers strike, during what they are calling "A National Day of Action", to protest fair pay and treatment by their rideshare companies, in Los ...
Drivers are guaranteed to receive 70% or more of the fare after external fees. If weekly earnings fall below this threshold in relation to passenger payments, Lyft compensates the difference.
By July, the app had been downloaded by 30,000 users and the number of drivers increased to 3,400, [12] and by August there were 40,000 users. [13] The cooperative is owned by the drivers themselves, and takes 15% from each ride for business overhead costs, as opposed to the 25% to 40% ride hail apps like Uber or Lyft take per ride.
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