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The Boston study notes that, at least at the time that the study was conducted, Lyft drivers were able to see all information in a rider's profile (including their uploaded photo and name) when reviewing a ride request; on the other hand, Uber drivers were only able to see a rider's name (and not their picture) after accepting a ride request ...
An Uber customer found a lengthy list of passenger rules in the backseat during a recent ride — and it has people divided. The rider shared a photo of the rules on Reddit on Jan. 9 and titled ...
Prosecutors claimed that Uber made misleading statements about the background checks it performs on drivers and falsely charged a "safe ride fee." The case was resolved when Uber agreed to no longer claim to be the "safest ride on the road", change the name of the "safe ride fee" to "booking fee", and pay $10 million. [285]
Drivers are guaranteed to receive 70% or more of the fare after external fees. If weekly earnings fall below this threshold in relation to passenger payments, Lyft compensates the difference.
To request a ride, the user specifies the starting point and destination address of the ride, the price they are willing to pay and if they have any comments for the driver. Drivers can make a counter-offer to the price offered by the passenger. Other options include adding additional destinations, indicating the need for a child seat, etc.
A person holds a placard, as Uber, Lyft and DoorDash drivers strike, during what they are calling "A National Day of Action", to protest fair pay and treatment by their rideshare companies, in Los ...
Mobility as a service (MaaS) is a type of service that enables users to plan, book, and pay for multiple types of mobility services through an integrated platform. [1] [2] Transportation services from public and private transportation providers are combined through a unified gateway, usually via an app or website, that creates and manages the trip and payments, including subscriptions, with a ...
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