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  2. QA/QC - Wikipedia

    en.wikipedia.org/wiki/QA/QC

    QA/QC is the combination of quality assurance, the process or set of processes used to measure and assure the quality of a product, and quality control, the process of ensuring products and services meet consumer expectations.

  3. Quality control - Wikipedia

    en.wikipedia.org/wiki/Quality_control

    Quality control (QC) is a process by which entities review the quality of all factors involved in production. ISO 9000 defines quality control as "a part of quality management focused on fulfilling quality requirements".

  4. Employee experience design - Wikipedia

    en.wikipedia.org/wiki/Employee_Experience_Design

    It also uses tools and techniques that are typical to customer experience management and service design, e.g. employee experience journey mapping [7] or touchpoint analysis. Primary design object is the employee experience, which – when successful – an employee finds unique, memorable and sustainable over time, would want to repeat and ...

  5. Quality assurance - Wikipedia

    en.wikipedia.org/wiki/Quality_assurance

    Quality assurance (QA) is the term used in both manufacturing and service industries to describe the systematic efforts taken to assure that the product(s) delivered to customer(s) meet with the contractual and other agreed upon performance, design, reliability, and maintainability expectations of that customer. The core purpose of Quality ...

  6. Seven basic tools of quality - Wikipedia

    en.wikipedia.org/wiki/Seven_Basic_Tools_of_Quality

    The seven basic tools of quality are a fixed set of visual exercises identified as being most helpful in troubleshooting issues related to quality. [1] They are called basic because they are suitable for people with little formal training in statistics and because they can be used to solve the vast majority of quality-related issues.

  7. T-shaped skills - Wikipedia

    en.wikipedia.org/wiki/T-shaped_skills

    The concept of T-shaped skills, or T-shaped persons is a metaphor used in job recruitment to describe the abilities of persons in the workforce.The vertical bar on the letter T represents the depth of related skills and expertise in a single field, whereas the horizontal bar is the ability to collaborate across disciplines with experts in other areas and to apply knowledge in areas of ...

  8. QA & UX Manager - Wikipedia

    en.wikipedia.org/wiki/QA_&_UX_Manager

    In terms of work assignments that QA & UX Managers do, this can include planning and management, technical testing, User Experience, metrics and communication.In terms of planning and management done by the QA & UX Manager, this may include making test plans, test cycles and test cases for a video game as well as being responsible for the overall testing and recruiting of game testers in a ...

  9. Software testing - Wikipedia

    en.wikipedia.org/wiki/Software_testing

    Software testing is an activity to investigate software under test in order to provide quality-related information to stakeholders. By contrast, QA (quality assurance) is the implementation of policies and procedures intended to prevent defects from reaching customers.