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The DVLA handled 12,775 complaints in the year 2015/16, of which it failed to resolve 14.9% at first contact. Overall complaints for that year were down by 6.5%. The DVLA customer service excellence standard was retained. No details were provided on how this was measured.
The Driver and Vehicle Standards Agency (DVSA) is an executive agency of the UK Department for Transport (DfT).. It carries out driving tests, approves people to be driving instructors and MOT testers, carries out tests to make sure lorries and buses are safe to drive, [2] carries out roadside checks on drivers and vehicles, and monitors vehicle recalls.
The only person in the United Kingdom who is not required to have a driving licence in order to drive, or display a number plate on a vehicle, is the reigning monarch. [ 28 ] [ 29 ] Until 1974, driving licences (and tax discs) were issued by local authorities and had to be renewed every three years.
From 19 January 2013, new licences issued are similar in size and shape to a credit-card (85.6 × 53.98 mm) as stipulated in Directive 2006/126/EEC. It features the driver's name and date of birth, their photo, signature and any restrictions or endorsements such as the need to wear glasses and any penalty points accrued.
DVLA was established in 1999 by Act 569 of Ghana's parliament. [1] The act allowed the authority to have a semi-autonomous status in the public sector organisation under the Ministry of Transport. The authority is responsible for ensuring safety on Ghanaian roads. The authority before the enactment of the DVLA Act was called Vehicle Examination ...
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The Driver and Vehicle Agency (DVA; Irish: An Ghníomhaireacht Tiománaithe agus Feithiclí [2]) is a government agency of the Department for Infrastructure in Northern Ireland.
On the register, along with the vehicle details (make, model, engine capacity, colour, VIN, etc.) are recorded the details of the current keeper of the vehicle (name, address). The current keeper is issued with a registration document known as a V5C , which displays the registration details of the vehicle.