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  2. Change your reply-to address in AOL Mail - AOL Help

    help.aol.com/articles/change-your-reply-to...

    By default, when you send someone an email and they click Reply, the email address you sent the message from will get their reply. Change this behavior so that when they reply, their message will be delivered to a different address that you choose. Add a new reply-to address

  3. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    Check your account email client. One of the top reasons a user can't find their emails is due to settings from a third-party email client such as Outlook or the Mail app on your phone. Chances are the settings in the program are set to delete the emails from the AOL server each time you check your mail.

  4. Fix problems sending AOL Mail - AOL Help

    help.aol.com/articles/aol-mail-troubleshooting

    If your Mail settings don't have Rich Text or HTML enabled, you could have problems with viewing images in forwarded emails. These settings can be enabled from the Mail Settings page. Send image as an attachment: If you've sent an image in an email, but your recipient didn't receive it there may have been a problem with the way the file was sent.

  5. Fix issues with AOL Mail image challenges - AOL Help

    help.aol.com/articles/what-should-i-do-if-i-get...

    This could be signing in from an unknown location, sending bulk emails, or anything else out of the ordinary to your account. How do I stop multiple challenges? If you've just passed an image challenge, but are immediately prompted by another, there may be an issue with your browser.

  6. Use AOL Official Mail to confirm legitimate AOL emails

    help.aol.com/articles/what-is-official-aol-mail

    AOL Mail is focused on keeping you safe while you use the best mail product on the web. One way we do this is by protecting against phishing and scam emails though the use of AOL Official Mail. When we send you important emails, we'll mark the message with a small AOL icon beside the sender name.

  7. Why can't I send mail to AOL Mail users? - AOL Help

    help.aol.com/articles/aol-mail-addresses-are-not...

    To restore your ability to email AOL members, ask the administrator of your email domain to submit a request to the AOL Postmaster support team. The process to review these requests can take anywhere from a few hours to a few weeks to complete.

  8. Fix sending and receiving issues with third-party email apps

    help.aol.com/articles/cant-send-or-receive-email...

    If your account is working on a web browser and you made sure you're using the right server settings, then update your email app to the newest version available. If you're still experiencing issues with your app, contact the manufacturer. Also, access your AOL Mail on a web browser. Keep in mind - For two-step verification, generate an app ...

  9. Find delivery delays or identify the sender in AOL Mail

    help.aol.com/articles/use-full-headers-to-find...

    View the full headers to find out where an email was delayed or if the real sender disguised their email address. View the full header of an email. 1. Click an email to open it. 2. Click the More drop-down in the top menu. 3. Select View Message Source. Use header info to investigate problems. See where an email was delayed