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If you don't have broadband, you'll need to try other steps to fix problems with a dial-up internet connection. An active internet connection is required to be able to access all the best that AOL offers. If you're using broadband (cable) internet and you can't connect, try the following troubleshooting steps in the order listed until you get ...
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Check your physical phone connection - A loose cable or cord can often be the cause of a connection problem. Unplug all phone devices in your home - Unplug all phone devices in your home, then reconnect just the modem. Try to connect online, and if it works, plug in each device one at a time until you find the one causing the problem.
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Speedtest.net, also known as Speedtest by Ookla, is a web service that provides free analysis of Internet access performance metrics, such as connection data rate and latency. It is the flagship product of Ookla, a web testing and network diagnostics company founded in 2006, and based in Seattle, Washington, United States. [5] [6]
ping is a computer network administration software utility used to test the reachability of a host on an Internet Protocol (IP) network. It is available for virtually all operating systems that have networking capability, including most embedded network administration software.
The command reports the round-trip times of the packets received from each successive host (remote node) along the route to a destination. The sum of the mean times in each hop is a measure of the total time spent to establish the connection. The command aborts if all (usually three) sent packets are lost more than twice.
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