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Download as PDF; Printable version; ... Pages in category "Help desk software" The following 14 pages are in this category, out of 14 total. ... Comparison of help ...
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Notable issue tracking systems, including bug tracking systems, help desk and service desk issue tracking systems, as well as asset management systems, include the following. The comparison includes client-server application, distributed and hosted systems.
Firefox Monitor - An online service for alerting the user when their email addresses and passwords have been leaked in data breaches. Firefox Relay - A privacy focused email masking service which allows for the creation of disposable email aliases; Mozilla Thunderbird - An email and news client. Mozilla VPN - A virtual private network client.
Supportworks is an issue tracking system designed for use in help desk and information technology (IT) environments. Two branches of the software are developed concurrently, Supportworks ITSM, a certified ITIL compatible IT service management (ITSM) solution, [4] and Supportworks Helpdesk Professional. [3]
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Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. [1]Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and IT service management, and the two terms are sometimes used interchangeably.
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