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  2. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    This can remove adware, get rid of extensions you didn't install, and improve overall performance. Restoring your browser's default settings will also reset your browser's security settings. A reset may delete other saved info like bookmarks, stored passwords, and your homepage.

  3. Clear cookies on a web browser - AOL Help

    help.aol.com/articles/clear-cookies-on-a-web-browser

    • Clear your browser's cookies in Chrome. Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft. For secure browsing, we recommend you download a supported browser.

  4. Fix problems signing in to AOL Mail

    help.aol.com/articles/fix-problems-signing-in-to...

    Sometimes the old "turn it off and on again" actually works. In this case, try completely signing out of your account then sign back in. Many times, this will help, especially in cases of bad passwords or some simple browser issues.

  5. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    If you are still unable to connect, please contact your broadband provider for assistance. Some or all of my address book contacts are missing If your AOL Desktop Gold contacts are missing, try the solutions listed below.

  6. Clear cache on a web browser - AOL Help

    help.aol.com/articles/clear-cookies-cache...

    • Clear your browser's cache in Chrome. Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft and can't be updated. We recommend you download a new browser.

  7. Fix problems with the AOL app on Android - AOL Help

    help.aol.com/articles/aol-app-troubleshooting

    1. Open the Settings app. 2. Tap Apps. 3. Tap AOL. 4. Tap Uninstall. 5. Tap OK. 6. Download and install the AOL app again.

  8. Settings A-Z - AOL Help

    help.aol.com/settings

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  9. AOL Favorites FAQs - AOL Help

    help.aol.com/articles/aol-favorites-faqs

    Hover your mouse cursor over the folder you wish to remove. Click on the pencil icon; Click Delete. A confirmation box will appear. If you're sure you want to delete the AOL Favorites folder, please click Delete.