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According to the Federal Trade Commission, scammers will send fake text messages to try and trick you into giving them personal information, like a password, account number, or Social Security number.
The text will state that once you receive your two-factor authentication code to recover your account, you should text it as a reply. Once you do, the scammer will have access to your account.
• Don't reply to any SMS request asking for a verification code. • Don't respond to unsolicited emails or requests to send money. • Pay attention to the types of data you're authorizing access to, especially in third-party apps.
Think of your account password and the verification code as working together, similar to a doorknob lock and a deadbolt. If you unlock the doorknob but not the deadbolt, you can't get inside.
To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. Reset a forgotten password. Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper.
Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.
Look at the area code: Start by comparing the phone number’s area code to the list of area codes you should never answer. If it’s on the list, there’s a good chance there’s a scammer on ...
What are 800 and 888 phone number scams? If you get an email providing you a PIN number and an 800 or 888 number to call, this a scam to try and steal valuable personal info. These emails will often ask you to call AOL at the number provided, provide the PIN number and will ask for account details including your password.