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Considering the importance of having members involved in the decision-making process, participative e-leaders can use technology such as chat rooms with anonymous input and electronic polls as tools to inform both their followers and themselves. [1] Like the more traditional transformational leadership, e-leadership can also be inspiring.
Increasingly online communication patterns, and the associated phenomenon of online disinhibition, have led to research on "digital empathy". Christopher Terry and Cain (2015) in their research paper “The Emerging Issue of Digital Empathy” define digital empathy as the “traditional empathic characteristics such as concern and caring for others expressed through computer-mediated ...
Authentic empathy giving help in an online forum to help an elderly person learn how to operate a new cell phone. Empathy has been studied in the context of online communities as it pertains to enablers of interpersonal communication, anonymity, as well as barriers to online relationships, such as ambiguity, cyberbullying and internet trolling ...
Computer-mediated communication (CMC) is defined as any human communication that occurs through the use of two or more electronic devices. [1] While the term has traditionally referred to those communications that occur via computer-mediated formats (e.g., instant messaging, email, chat rooms, online forums, social network services), it has also been applied to other forms of text-based ...
Communication and leadership during change encompasses topics of communication (transmission of information) and leadership (influence or guidance) during change. [1] The goal of leader development is "the expansion of the person's capacity to be effective in leadership roles and processes". [ 1 ]
Artificial empathy or computational empathy is the development of AI systems—such as companion robots or virtual agents—that can detect emotions and respond to them in an empathic way. [ 1 ] Although such technology can be perceived as scary or threatening, [ 2 ] it could also have a significant advantage over humans for roles in which ...
Active listening is a communication technique designed to foster understanding and strengthen interpersonal relationships by intentionally focusing on the speaker's verbal and non-verbal cues. Unlike passive listening, which involves simply hearing words, active listening requires deliberate engagement to fully comprehend the speaker's intended ...
The Functional theory of leadership emphasizes how an organization or task is being led rather than who has been formally assigned a leadership role. In the functional leadership model, leadership does not rest with one person but rests on a set of behaviors by the group that gets things done. Any group member can perform these behaviors so ...