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  2. Event management (ITIL) - Wikipedia

    en.wikipedia.org/wiki/Event_management_(ITIL)

    At this point in the process, there are a number of response options available. Some of the options available are: Event logging: regardless of the event type, a good practice should be to record the event and the actions taken. The event can be logged as an Event Record or it can be left as an entry in the system log of the device.

  3. ITIL - Wikipedia

    en.wikipedia.org/wiki/ITIL

    ITIL describes best practices, including processes, procedures, tasks, and checklists which are neither organization-specific nor technology-specific. It is designed to allow organizations to establish a baseline and can be used to demonstrate compliance and to measure improvements.

  4. Instruction cycle - Wikipedia

    en.wikipedia.org/wiki/Instruction_cycle

    The instruction cycle (also known as the fetch–decode–execute cycle, or simply the fetch–execute cycle) is the cycle that the central processing unit (CPU) follows from boot-up until the computer has shut down in order to process instructions. It is composed of three main stages: the fetch stage, the decode stage, and the execute stage.

  5. Configuration management - Wikipedia

    en.wikipedia.org/wiki/Configuration_management

    Configuration Management (CM) is an ITIL-specific ITSM process that tracks all of the individual CIs in an IT system which may be as simple as a single server, or as complex as the entire IT department. In large organizations a configuration manager may be appointed to oversee and manage the CM process.

  6. V-model - Wikipedia

    en.wikipedia.org/wiki/V-Model

    It permits an early recognition of planning deviations and risks and improves process management, thus reducing the project risk. Improvement and guarantee of quality: As a standardized process model, the V-model ensures that the results to be provided are complete and have the desired quality. Defined interim results can be checked at an early ...

  7. Service integration and management - Wikipedia

    en.wikipedia.org/wiki/Service_integration_and...

    ITIL processes and capabilities provide a strong foundation for implementing SIAM because they cover the lifecycle of IT services, and the terminology is recognized and understood by most IT suppliers. ITIL, therefore, provides a strong platform and common language with which a SIAM team can manage and work with a full spectrum of suppliers.

  8. Baseline (configuration management) - Wikipedia

    en.wikipedia.org/wiki/Baseline_(configuration...

    In the process of performing configuration management, configuration items (or work products) may be assigned a baseline so as to establish them as having a certain status. In this sense, to baseline a work product may require certain change(s) to the work product to ensure it conforms to the characteristics associated with the baseline referenced.

  9. Configuration management database - Wikipedia

    en.wikipedia.org/wiki/Configuration_management...

    Such relational models provide declarative methods for specifying data and queries. In other words, users directly state what information the database contains and what information they want from it, and let the database system take care of describing data structures for storing the data and retrieval procedures for answering queries.

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