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The Genius Bar is a technical support service provided by Apple Inc. inside Apple Stores to support the use of its products and services. The locations provide concierge-style, face-to-face support for customers from "Geniuses" who are specially trained and certified by Apple, with multiple levels of certification depending on the products serviced.
Telehealth is the distribution of health-related services and information via electronic information and telecommunication technologies. [ 1] It allows long-distance patient and clinician contact, care, advice, reminders, education, intervention, monitoring, and remote admissions. [ 2][ 3] Telemedicine is sometimes used as a synonym, or is used ...
Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1] but towards the end, the idea of a well-performed service is that of increasing revenues.