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2. Genius Bar - Wikipedia

   en.wikipedia.org/wiki/Genius_Bar

   The Genius Bar is a technical support service provided by Apple Inc. inside Apple Stores to support the use of its products and services. The locations provide concierge-style, face-to-face support for customers from "Geniuses" who are specially trained and certified by Apple, with multiple levels of certification depending on the products serviced.

3. Amazon axed more than 100 customer service managers in CEO ...

   www.aol.com/finance/amazon-axed-more-100...

   "We have had more and more work added, 12-16 hour days, maximum stress to be cut free without a thought or a warning," one impacted Amazon manager told Fortune.

4. Amazon Mechanical Turk - Wikipedia

   en.wikipedia.org/wiki/Amazon_Mechanical_Turk

   As of April 2019, Requesters paid Amazon a minimum 20% commission on the price of successfully completed jobs, with increased amounts for additional services [clarification needed]. [6] Requesters can use the Amazon Mechanical Turk API to programmatically integrate the results of the work directly into their business processes and systems.

5. 81 Times Customer Support Chats Were Completely Useless - AOL

   www.aol.com/lifestyle/81-times-customer-support...

   Throughout the process, if the customer wants to talk to an agent, they simply opt out of the support, provide a phone number, and almost instantly the phone rings (amazing fast most of the time ...

6. Apple Inc. - Wikipedia

   en.wikipedia.org/wiki/Apple_Inc.

   Apple has two campuses near Austin, Texas: a 216,000-square-foot (20,100 m 2) campus opened in 2014 houses 500 engineers who work on Apple silicon [286] and a 1.1-million-square-foot (100,000 m 2) campus opened in 2021 where 6,000 people work in technical support, supply chain management, online store curation, and Apple Maps data management ...

7. Virtual assistant - Wikipedia

   en.wikipedia.org/wiki/Virtual_assistant

   Virtual assistants may be integrated into many types of platforms or, like Amazon Alexa, across several of them: Into devices like smart speakers such as Amazon Echo, Google Home and Apple HomePod; In instant messaging applications on both smartphones and via the Web, e.g. M (virtual assistant) on both Facebook and Facebook Messenger apps or ...