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  2. Disable third-party firewall software - AOL Help

    help.aol.com/articles/disable-third-party...

    Using the Programs menu 1. Click Start, select All Programs or Programs, select ZoneAlarm, and then click ZoneAlarm Security. Note: If you are using Windows 8, move your mouse to the top right of your desktop and then click on Start. Type Z to locate ZoneAlarm in your programs. 2. In the left pane, click Firewall. 3.

  3. Fix problems with AOL websites due to ad blocking software

    help.aol.com/articles/fix-problems-with-aol...

    Unblock yahoo.com in any antivirus software, which may have built-in ad blocker; Disable ad blocker on the home Internet router. Refer to the manufacturer's instruction manual; Check all the icons in the browser navigation bar for a possible ad blocker, and disable/remove them

  4. Turn pop-ups off or on in your browser - AOL Help

    help.aol.com/articles/disable-or-enable-pop-ups...

    While this is often a good thing as it prevents malware and other programs from infecting your computer, it can also cause problems with legitimate sites like AOL Mail. If you click on links in a legitimate email and get a notice that link can't be opened, you will need to either temporarily turn off your pop-up blocker, or add AOL Mail to the ...

  5. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    This can remove adware, get rid of extensions you didn't install, and improve overall performance. Restoring your browser's default settings will also reset your browser's security settings. A reset may delete other saved info like bookmarks, stored passwords, and your homepage.

  6. List of pop-up blocking software - Wikipedia

    en.wikipedia.org/wiki/List_of_pop-up_blocking...

    May 2023) (Learn how and when to remove this message) This is a list of software that can block pop-up ads . Blocking is usually a user-enabled option, and can in many cases allow specified exceptions.

  7. Fix problems with Games on AOL.com - AOL Help

    help.aol.com/articles/troubleshooting-games-com...

    Temporarily disable your security application, such as your firewall or antivirus program, until you've successfully launched your game. Re-enable your security software immediately afterwards. Some antivirus or personal firewall applications incorrectly identify our games as viruses and disrupt or block the game.

  8. Download or update your web browser - AOL Help

    help.aol.com/articles/download-or-upgrade-your...

    Newer browsers provide added benefits, such as increased web surfing security, private browsing, and faster web page uploads. To get the best experience with AOL websites and applications, it's important to use the latest version of a supported browser. • Safari - Get it for the first time or update your current version.

  9. Install and uninstall McAfee Multi Access - AOL Help

    help.aol.com/articles/mcafee-multi-access...

    5. On the Download Instructions window, click Download.- Note: Copy or write down the serial number displayed on the page. 6. Wait for the file to downloaded and then click it to open it. (The file will most likely download to your Downloads folder.) 7. Double-click the "McAfeeMacInstaller" to begin the installation process.