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If you don't have broadband, you'll need to try other steps to fix problems with a dial-up internet connection. An active internet connection is required to be able to access all the best that AOL offers. If you're using broadband (cable) internet and you can't connect, try the following troubleshooting steps in the order listed until you get ...
Temporarily disable your firewall and check whether or not you're able to connect to the internet. If your firewall software isn't on the list linked, you will need to contact your firewall software provider for additional info. Disable Protected Mode in Internet Explorer. Protected mode is enable by default and may interfere with AOL Mail.
PRIVATE WiFi assigns you an anonymous, untraceable IP address that hides your actual IP address and location; PRIVATE WiFi solves the inherent security problems of public WiFi hotspots by giving you the same encryption technology used by corporations, big banks, and the government; PRIVATE WIFI also works for wired internet connections
Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!
An email was sent to our customers in 2017 warning that AOL Mail would no longer be accessible through third-party apps if connection settings weren't updated by November 7, 2017. If you still haven't done so, update your connection settings now. Verizon.net customers: Learn how to update connection settings for your accounts.
Check out our article Loading, activating and deactivating PRIVATE WiFi™ for step-by-step installation instructions. Alternatively, you can activate PRIVATE WiFi through mybenefits.aol.com. Simply sign in with your Username or Email and Password. Next, locate the PRIVATE WiFi plan feature and then click Download Now. Follow the on-screen ...
To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.
Click on the video below to see the steps for Mail for Mac. The video will open in a new tab. In Mail on Mac, click Mail and then choose Settings from the menu.; Select your AOL Mail account from the account list.