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BT Broadband is a broadband service offered by BT Consumer; a division of BT Group in the United Kingdom. It was formerly known as BT Total Broadband, [1] BT Yahoo! Broadband and BT Openworld. With the introduction of BT Infinity, the Broadband package now refers to the legacy ADSL broadband products, such as ADSL Max and ADSL2+.
BT Consumer is the main retail division of United Kingdom telecommunications company BT Group that provides fixed-line, mobile, broadband and digital television to consumers in the UK. It buys access to some of these services from BT's other divisions: Openreach and EE .
The Customer Service System (CSS) of the BT Group (previously British Telecommunications) is the core operational support system for BT, bringing in 70% of income for the company (figures from 1997). BT rolled out CSS nationally in 1989 and provided an integrated system for telephony—order handling, repair handling and billing.
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