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In a call center or contact center environment, the call is then typically answered by a telephone system known as an automatic call distributor (ACD) or private branch exchange (PBX). The subsequent routing of the call may be done in many ways, ranging from simple to complex depending on the needs of the owner of the toll-free number.
Mail order is the buying of goods or services by mail delivery. The buyer places an order for the desired products with the merchant through some remote methods such as: Sending an order form in the mail; Placing a telephone call; Placing an order with a few travelling agents and paying by installments [1]
A telephone card, calling card or phone card for short, is a credit card-size plastic or paper card used to pay for telephone services (often international or long-distance calling). It is not necessary to have the physical card except with a stored-value system; knowledge of the access telephone number to dial and the PIN is sufficient.
Use a credit card when paying over the phone, not a debit card. In general, credit cards offer much better fraud protections than debit cards. Although debit cards offer some protections ...
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Phone cards sold by retailers are live (active) when purchased by consumers. Web sites offer prepaid Personal identification numbers (PINs) for calling; thus there is no physical phone card. Prepaid online calling cards are more convenient to use, because most of the companies provide the option of registering the phone and avoiding using PINs ...
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In reality, the rechargeable calling card is a specialised form of a prepaid or debit account. To use the phone card, the user would call an access number (which is usually a toll-free telephone number), enter the "card number" (also called the PIN) and then dial the desired telephone number. The user could add value to the card at the same ...
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